Payment & Shipping Policy

Please note the images in this site do not show the actual size or coloring of each item.  Please refer to the detailed description given for all items. Colors in the images may vary slightly due to the color calibration of each individual monitor.

Payment terms
We accept PayPal only.

Shipping/Handling
Shipping address:  The items will be shipped to your PayPal registered address (no P.O. boxes please). Make sure your “ship to” address on PayPal is correct as this is the address we will use.

Shipping is based on either Standard or Priority Flat Rates.  Shipping and processing time will range from 7 to 10 business days  (not to include weekends or holidays).

Terms:  We ship all packages via USPS (US Post Office) only.  We ship domestic to all 50 United States.

We charge shipping and handling on all items based on the amount and items purchased. The estimated arrival date is after processing time. Unexpected weather events may delay your shipping times.

We also ship to all American Territories as well as most APO/FPO/DPO addresses. Shipping calculations for US Territories and APO/FPO/DPO addresses must be computed based on individual purchases and do not reflect the shipping/handling prices indicated on our website pages. 

Important:  Insurance and other special services are extra and by request.

Please contact us by email for combined shipping requests, invoices, and questions: ekolucreations@gmail.com

Returns/Exchanges
All sales are final.  Exceptions are based on a case to case basis only. If you have any questions please contact us prior to purchasing.

Contact us
Feel free to contact us if you have any questions pertaining to this site: ekolucreationsofhawaii@gmail.com

Mahalo

E Komo Mai. We welcome you to our New online store. Contact us for more information: ekolu_webmaster@ekolucreationsofhawaii.com Dismiss